Alas I had an awesome picture of Emmanuelle, but I couldn't find it - so this will have to do - hissssss.
Emmanuelle Frohlich was the WM (Warehouse Management) Application Engineer, and not only did she have to support a design that was decided long ago - she also had to deal with a new system, the Warehouse Execution System. So basically SAP knowledge was reduced to very little, as the WES tried to integrate with SAP - yikes.
I think I would have lost my sanity long ago, so Emmanuelle gets lots of bonus points. She also gets bonus points for commuting from Luxembourg to Fegersheim every week - what a pain.
And yes, I'll find a good picture, but I think the cat thing works well too.